A good share of the kitchens supplied here are run by people who do not speak Turkish. The site is in English for that reason, and so is every conversation that follows an enquiry.
No Turkish company or Turkish phone number is needed to order. Send the item, the listed size, the quantity, the full address with the district, and the hour you want it. WhatsApp is the fastest route and accepts any country's number.
Addresses repay a little care. District and street usually suffice across the four cities, but a building name, a floor or a nearby landmark saves a call — especially in the older districts of Istanbul.
Invoicing raises the most questions from foreign operators. An official invoice follows a completed business sale. For a business registered in Turkey, the legal name and tax number appear on it, and both are agreed with you beforehand rather than inferred from an address. If you are not certain what your accountant requires, ask before ordering.
Payment is settled directly. There is no online checkout on the site: an enquiry goes in, stock is confirmed, and the rest is handled in conversation.
Products are supplied for lawful culinary and food-service use with compatible equipment, as the manufacturer instructs and the applicable regulations require.